Representing the airline in administrative complaints from consumers
The consumer filed a claim alleging damage to his baggage after a flight operated by the airline. In these cases the limit of liability of the airline is 1288 Special Drawing Rights whose equivalent is US$. 1,695.00 dollars.
Demonstrate non-infringement of consumer legislation
In these cases, the complainant’s statement or arguments are not enough; he must file a baggage irregularity report, stating his disagreement with the service provided and the state of delivery of the baggage.
Latest development
We were able to win the case, releasing our client from all liability.
