COMPAÑIA HARD DISCOUNT S.A.C.

Representing the company in administrative complaints from consumers INDECOPI imposed a sanction of US$ 21,459.00 to our client for not having a Virtual Complaints Book on its web page. In addition, it ordered as a corrective measure that the Complaints Book be implemented in the web page. Demonstrate non-infringement of consumer legislation In view of INDECOPI’s final decision, a contentious-administrative lawsuit was filed in court to annul the sanction and the corrective measure ordered through the nullity of INDECOPI’s Final Resolution. The legal reasoning of this appeal has been that INDECOPI incorrectly interpreted the special rule, since our client does not sell to final consumers through the virtual platform in question, therefore, it is not required to have a Complaints Book. Latest development We filed an appeal in court.

Matter value – include currency and amount in figures :

US$. 21,459.00

Is this a cross-border matter? If yes, please indicate the jurisdictions involved :

Lead partner :

Monica Germany

Other team members :

Jossimar Jimenez

Other firms advising on the matter and their role(s) :

Date of completion or current status :

The case is before the Judicial Branch.